Mercure Barcelona Condor

8.2 4.3K reviews
Mercure Barcelona Condor
Mercure Barcelona Condor
Mercure Barcelona Condor
Mercure Barcelona Condor
Mercure Barcelona Condor
rooms
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1
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adults
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2
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children
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0
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About

Barcelona.com score
8.2/10
Very Good
4.3K reviews
Review score
Booking.com 8.2/10 ( 2612 reviews )
Tripadvisor 4.0/5 ( 583 reviews )
Google 4.2/5 ( 1114 reviews )

Property amenities

Parking
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Terrace
Non-smoking rooms
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Safety deposit box
Massage
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Snack bar
Sun terrace
Concierge service
Special diet menus (on request)
Daily housekeeping
Grocery deliveries
Private parking
WiFi available in all areas
Public Bath
Parking garage
Accessible parking
Wheelchair accessible
Wine/champagne
Fruits
Pet bowls
Fitness
Walking tours
Bike tours
Live music/performance
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Invoice provided
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Reviews

Matthew ( United Kingdom )
2 /5

The room I stayed in was very cramped, making it difficult to move around. The safe in the room was barely big enough for two passports. As a business traveler, I was disappointed that the gym did not open until 9am and was quite basic. To make matters worse, room service was not available and when I inquired about it, I was rudely told it was an "external service". Despite this, it still did not arrive and I was forced to go out and find a restaurant at 11pm. Overall, this was a subpar experience and I only give it a 2 out of 5 because the shower was decent. I would advise avoiding this hotel at all costs.

Date of stay Sep 2023
Hey everyone!

HiGlowPanda
( United Kingdom )
1 /5

Promise: when making the reservation I was told that, as a Gold member, my room would be upgraded to a superior one with a nice city view. Reality: the "superior" room turned out to be very small, with a view of the wall of another building 🙈 I asked for a different room and was given one on the second floor, even though there were still vacant rooms on other floors. The floors were also very dirty. Why can a 2* hotel deliver such good service, but a 4* one can't even deliver what is promised? No wonder this hotel has a 4.2 rating. Furthermore, the hotel manager, Maria, was completely indifferent and the reception supervisor, Mimi, was downright rude. When checking out, I was asked to pay for the champagne that I had already paid for when making the reservation, making me feel embarrassed in front of my friend. THIS HOTEL AND TEAM ARE SIMPLY APPALLING!

Date of stay Aug 2023
Sankari
1 /5

Avoid this establishment at all cost. The staff were unbelievably impolite and unaccomodating. Furthermore, even the most basic amenities such as extra pillows have to be collected from the reception desk. The rooms are not only minuscule but also disgustingly unclean. It was definitely an error choosing to stay here.

Date of stay Jun 2023
PinkParty ( Australia )
3 /5

This hotel was conveniently located, with parking only 50m away. The staff were young and friendly, doing their best to help. The room was quite but a bit small, and the bathroom+toilet area was almost as big. However, the best part was the Nespresso coffee machine in the room, perfect for a morning pick-me-up. All in all, a pleasant stay.

Date of stay May 2023
Gavin ( Australia )
4 /5

We had a pleasant stay at this hotel. The room had a comfortable bed and private bathroom, along with a TV and WiFi. Everything was reasonably priced, and the staff were inviting, quick and could speak multiple languages. It's within walking distance of a subway station, making it an ideal spot to stay for a few days.

Date of stay Apr 2023
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