HG City Suites Barcelona

8.9 1.4K reviews
HG City Suites Barcelona
HG City Suites Barcelona
HG City Suites Barcelona
HG City Suites Barcelona
HG City Suites Barcelona
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About

Barcelona.com score
8.9/10
Excellent
1.4K reviews
Review score
Booking.com 8.7/10 ( 797 reviews )
Tripadvisor 4.5/5 ( 219 reviews )
Google 4.6/5 ( 343 reviews )

Property amenities

Parking
24-hour front desk
Non-smoking rooms
Laundry
Facilities for disabled guests
Internet services
Lift
Safety deposit box
Packed lunches
Car hire
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Air conditioning
Concierge service
Vending machine (drinks)
Vending machine (snacks)
Shared lounge/TV area
Daily housekeeping
Private parking
WiFi available in all areas
Parking garage
Wheelchair accessible
Key access
Key card access
Smoke alarms
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Reviews

Diana ( Canada )
2 /5

The hotel was booked for an 8-night stay using points, which turned out to be a mistake. Our room was not up to our expectations as it was quite small and uncomfortably warm. Despite our attempts to adjust the temperature, it stayed at a constant 22 degrees and felt even warmer. Opening the windows did not offer any relief either. The bar fridge in our room was also not functioning properly and when we brought it up to the receptionist, she informed us that it was not supposed to be cold, only slightly cooler. This was a surprise as our own fridge at home produces ice on the top shelf. As a result, the milk we purchased for our morning coffee went sour immediately. To make matters worse, we forgot to bring a corkscrew for our wine bottle, but unfortunately there was none provided in the room. Additionally, our room was located on the 3rd floor, facing a nightclub. The noise from the Halloween party carried on until 6:30 am and we were unable to get any sleep. Even on other nights, the street noise from the nightclub was quite noticeable and earplugs did not help. Furthermore, the cleaning products used in the hotel were very strong and caused irritation to our sinuses and eyes. It was quite inconvenient to have the cleaning staff use them while we were trying to relax and have our morning coffee. The hotel's location was decent, but not as convenient as expected in terms of shopping and restaurants. However, we were able to use the metro and walk to get around. Overall, our experience was not as good as others may have had at this hotel. If I were to visit Barcelona again, I would consider staying elsewhere.

Date of stay Oct 2023
WTNYC81 ( New York )
5 /5

This hotel is ideally situated in the heart of La Ribera, the area in Barcelona preferred by tourists. The rooms are equipped with all the modern amenities and a kitchen with all the necessary utensils, including a microwave. Furthermore, it is within easy walking distance from a grocery store, restaurant and nearby Gelato place. The staff are excellent hosts, offering warm and helpful services and are named Mr. Bruno, Mr. Jacob, Mr. Juan and the various female representatives. It is an ideal place to stay.

Date of stay Jul 2023
June_bt ( World )
4 /5

We stayed at a city suites hotel in Barcelona for 5 nights and 6 days. We were lucky to receive two separate beds in our double room, which was very spacious and had two small tables with chairs. There was also a kitchenette with basic utensils for cooking and eating. The hotel didn't have other amenities, and no standard lobby. However, the room was airy due to the windows that opened, the bathroom was large and comfortable, and the housekeeping staff were friendly. We found the front desk staff a bit less welcoming. The hotel was close to the Garcia Neighborhood, with lots of restaurants and bars, and only two blocks from the Fontana train station.

Date of stay Apr 2023
GraceKong ( United Kingdom )
3 /5

We joined a British Airways holidays package and stayed for 5D/4N. We chose this accommodation due to the advertised kitchenette facilities. However, upon arrival we were disappointed to find we were given a double room with none of the promised features. Despite this, the room was clean and tidy. The staff were another plus, with some being more friendly than others. A cleaning lady with very long hair and a lady at the front desk with a lovely smile and shorter hair in particular were both so cheerful and helpful. The location was convenient, roughly a 6 minute walk from Fontana on the L11 Line - the same line for Parc de Montjuïc, Liceu, and Espanya with a connection to the airport.

Date of stay Mar 2023
Mahasin ( The Netherlands )
5 /5

Staying at this hotel was a great experience ⭐⭐⭐⭐⭐! The rooms were spacious and cozy ?, perfect for a family. You could feel the tranquility ? and the staff very helpful ?. We were also conveniently close to a few attractions ?. Highly recommend ? this place to everyone looking for a perfect accommodation in Barcelona!

Date of stay Jun 2022
Exclusivity

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