Sonder Casa Luz

8.5 3.1K reviews
Sonder Casa Luz
Sonder Casa Luz
Sonder Casa Luz
Sonder Casa Luz
Sonder Casa Luz
rooms
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1
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adults
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2
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children
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0
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About

Barcelona.com score
8.5/10
Very Good
3.1K reviews
Review score
Booking.com 8.4/10 ( 2520 reviews )
Tripadvisor 4.5/5 ( 222 reviews )
Google 4.3/5 ( 312 reviews )

Property amenities

Non-smoking rooms
Internet services
Lift
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Invoice provided
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay

Reviews

Cynthia ( New York )
5 /5

My recent stay in Barcelona was fantastic. The balcony suite and bathroom were both impressively spacious and immaculately clean. The front desk provided excellent service and made our visit even more enjoyable. The hotel's perfect location made it easy to explore popular areas such as Las Rambla, Passeig De Gracia, and the Gothic quarter. We also had a wonderful dining experience at the restaurant on the 6th floor. I highly recommend this hotel for anyone visiting Barcelona.

Date of stay Sep 2023
P7795EWsamantha ( United States )
5 /5

Our stay was flawless! The hotel entrance was impeccably clean and had a trendy design. The elevators were efficient and the front desk staff were incredibly helpful and friendly. Our room was ideal - spotlessly clean and had everything we needed. The balcony, though small, served its purpose well. However, we encountered a mishap when my daughter accidentally cut herself on a sharp edge of the bunk beds.

Date of stay Sep 2023
Chuckcan2 ( Street )
1 /5

Unfortunately, my experience at this particular hotel was far from enjoyable. Upon entering the lobby, I couldn't help but feel a sense of concern. The worn and tattered appearance of the lobby was not a promising sign. The staff, while friendly, did not exude professionalism. It almost felt like I had walked into a hostel instead of a hotel - not that there's anything wrong with hostels, but when I pay for a hotel, I expect a certain level of service and facilities.

These initial worries were confirmed when I entered my room. To my disappointment, I noticed black mold growing on the wall by the bathroom (see photo). This was unacceptable and spoke to the lack of care put into maintaining this establishment. When I raised the issue, I was assured that it would be taken care of promptly. However, it was obvious that the mold had been growing for some time and nothing had been done about it.

To make matters worse, my room was located directly below the rooftop bar/restaurant. While the view, food, and service were all average, the staff were incredibly rude and snobbish. And the noise from chairs being dragged across the floor well past midnight kept me up all night. Needless to say, this hotel was a disappointment for me. It seems that others have had more positive experiences, but unfortunately, my stay was ruined by room 510.

Date of stay Sep 2023
Kayla
5 /5

🛌 The bed in our room was incredibly cozy and by far the best one I've ever slept in. 😊I was blown away by the kindness of the staff members. 🌅 The view from our room was absolutely stunning. I can't wait to come back and try out other Sonders in different parts of the world! 🌎

Date of stay Sep 2023
Nick
5 /5

Saray was outstanding! The positioning of the hotel was ideal and the accommodations were so pleasant. The morning meal was really convenient and the roof was a great spot to enjoy. I could have stayed on the balcony all day if I had the chance. I truly cherished my stay due to the staff and will be returning for sure!

Date of stay Jul 2023
Exclusivity

About our Barcelona.com Score

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