Hotel Lugano Barcelona

8.6 2.8K reviews
Hotel Lugano Barcelona
Hotel Lugano Barcelona
Hotel Lugano Barcelona
Hotel Lugano Barcelona
Hotel Lugano Barcelona
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About

Barcelona.com score
8.6/10
Excellent
2.8K reviews
Review score
Booking.com 8.6/10 ( 1803 reviews )
Tripadvisor 4.0/5 ( 15 reviews )
Google 4.3/5 ( 951 reviews )

A practical 3 stars!

Simple and practical, the HCC Lugano is not a design or luxurious hotel, but is really an efficient one. Situated just a 10 minute walk from Plaza de España and its metro station, is located just at the centre of congresses of Barcelona. An strategic situation to assist to Fairs, but not as good for a city visit. Silent and impeccable rooms.Free wifi, bar, 24/24 reception desk.A perfect service.A very practical 3 star hotel.

Property amenities

Parking
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Terrace
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Breakfast in the room
Ironing service
Internet services
Lift
Currency exchange
Soundproof rooms
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Snack bar
Concierge service
Shared lounge/TV area
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Parking garage
Electric vehicle charging station
Wheelchair accessible
Toilet with grab rails
Wine/champagne
Fruits
Coffee house on site
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
All plates, cutlery, glasses and other tableware have been sanitized

Reviews

HandyMom ( uk )
5 /5

The accommodation provided was satisfactory. The reception staff were amicable, the room was well-maintained, and we appreciated the complimentary toothbrush. The hotel's commitment to sustainability was commendable, with minimal use of plastic. The breakfast was reasonably priced and offered a decent variety for 10€. However, our room lacked decoration and a few items in the minibar appeared to have been opened before. The surrounding area was pleasant, with numerous options for dining and entertainment, and a convenient walk to a subway station with multiple lines. Overall, we found it to be a worthwhile and cost-effective choice, deserving of 5 stars.

Date of stay Nov 2023
Matthew
1 /5

During my stay, I discovered a severe bed bug infestation in my room, which caused me great discomfort and distress. I have attached pictures and videos of the bugs that I found in my room, along with pictures of the numerous bites that I sustained. The staff saw the bugs and my bites, and I was taken by the manager, who also saw the bites I had over my body, to a local pharmacy to receive treatment. The bites are around my whole body, itching very badly. I am disappointed with the compensation that was offered to me, which only included a complimentary breakfast. The discomfort and pain that I experienced during my stay cannot be compensated for by just breakfast. The bites that I sustained had a significant impact on my wife's birthday trip, which was a gift from my parents. Furthermore, I am concerned that this incident occurred in the first place. It is essential that the hotel looks into why this happened, as it could be an issue with the cleaning service. I strongly suggest that the hotel investigates this issue to prevent future occurrences. Lastly, I would like to inform you that the hotel did not provide any cleaning services for my clothes and luggage. I had to purchase new luggage and clean all my clothes by myself to avoid carrying bugs back to my home.

Date of stay Apr 2023
Katya ( Montenegro )
5 /5

We spent two nights at the Hotel Lugano Barcelona, and had a great time. The hotel was absolutely spotless, and we were welcomed with a refreshing glass of cava - a nice touch! The room we stayed in (611) was perfect for two people and comfortably accommodated our luggage. We had a pleasant view of Av. Parallel, too. Although it would have been nice to have a couple of extra amenities such as slippers and a bathrobe, plus some welcome water, we were overall very satisfied with our stay and would highly recommend this hotel!

Date of stay Mar 2023
Nina68BL ( Italy )
5 /5

Posizione meravigliosa, servizi eccezionali, personale della reception estremamente gentile e disponibile. Le stanze e il bagno sono molto spaziosi e puliti. C'è un aspetto che non è stato all'altezza delle aspettative: la colazione con un'offerta limitata di dolci e l'assenza di una caffetteria manuale.

Date of stay Mar 2023
Exclusivity

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