W Barcelona

This hotel provided a truly remarkable experience for my 30th birthday celebration. Despite a challenging journey into Barcelona, we felt immediately welcomed when we arrived at the hotel, thanks to Mercedes at the front desk. She was incredibly friendly and went above and beyond to ensure we had a memorable stay. She provided us with a room with an incredible view and even surprised us with two free drinks for my special day. The room was stunning with beautiful décor and modern amenities, and the view of the cityscape of Barcelona was breathtaking. It was incredibly spacious and well-appointed, creating a sense of ease and comfort. We later ventured down to the pool bar, where we were welcomed by the friendly staff, namely Louisa. Louisa was engaging and truly looked after us, taking an interest in our stay and even arranging for a birthday drink, cake, and sparklers to be brought to me by the pool. It was a heartfelt gesture that made my special day even more remarkable. The spa facilities at the hotel were also impressive. They were well-maintained, clean, and provided a tranquil environment to unwind and relax. The spa staff attended to all our needs, leaving us feeling pampered and well taken care of. We also dined at the Fire restaurant, where the steak was cooked to perfection and the cocktails had unique and tasty flavours. In conclusion, this hotel exceeded our expectations in every way. We can't fault a single thing about our experience, and we eagerly look forward to returning during the summer. The incredible customer service, luxurious accommodations, and high-quality amenities make it one of the best places we have ever stayed!

I was in need of a good drink and I found this place! I’d been wanting to try out this hotel for a while as I saw it on Instagram and it didn’t disappoint. We ordered some drinks and food to share and I was delighted! The atmosphere was amazing and the vibe was great too!.

This hotel is gorgeous, clean, and perfectly situated, easily navigable by foot. Our room had an incredible view. It was bustling with activity since not only were there guests, but also pre-cruise travelers. I'm already planning to come back, but please check your folio before departing, as any issues afterwards are hard to resolve. Additionally, if you're looking to take the Hop on Hop off service, be mindful that it's about a 15 minute walk away and it's great way to tour the city.

This place was simply phenomenal. The room we stayed in had an absolutely sensational view of the marina from the 19th floor. To make the most out of it, we'd highly suggest a higher floor room (up to the 25th). The beach was just a stone's throw away and if you were feeling up to it, you could walk all the way into town. For a more leisurely activity, there was a stand-up paddle board shop within walking distance. Paddling in the lagoon offered a stunning view of the place. The staff were a real joy and made us feel welcomed from the minute we arrived. We especially appreciate the effort they made in returning my wedding rings which I had left behind in a pool lounger. Talk about service! Both the wet and sun deck pools were fabulous. Even in the chill of early May, it was warm enough for us to take a seat in a lounger and order surprisingly yummy food and drinks. On top of that, the restaurants close by were a real treat. After a mere 3 nights here, we were already planning our return!

The Good: * Every contact with staff, via room service, restaurants, etc., they'll ask about any pending issues or requests. * Lovely and cordial hostess * Cool and attentive bartender served my favorite tonic. * Great views * Plentiful breakfast options (extra $) The Not so Good - Glass door at entry way misaligned, jams against wall, does not close - WiFi cast from laptop to TV not connecting - Missing trash can upon check-in. - Ceiling leaking in hallway for two days, hall carpet soaked - Room change after water shut off on entire floor for unknown problems. Maybe related to leaky ceiling. - New room had similar glass door issue, overlapping glass doors between toilet and shower. - New room's tub also had shabby workmanship. - The bench at the foot of the bed was visibly soiled. - These new energy efficient lighting is pretty worthless for shaving, even with the makeup mirror. - The a/c cooled but never heated the room on cooler nights. It wasn't a deal breaker but I did expect better for the price.