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Tickets FAQ

  • How to buy the tickets?
    Read carefully all the information provided and select the event and the tickets you would like to purchase. Do not forget to fill in the order form to proceed.
  • Match hours ?
    Exact hours of matches are only known some 10 days before the match.
    Notice that the matches scheduled for Sundays can be rescheduled to Saturdays due to TV broadcasting policies or European competitions' duties (such as the Champions' League or the UEFA Cup). The matches scheduled for Wednesdays can be also rescheduled to Tuesdays or Thursdays. Bear this in mind when proceeding to the product purchase. We strongly recommend you to check through our site or in the newspapers any possible rescheduling. We will deliver the tickets at least a day before the event, IN THE COUNTRY WHERE IT TAKES PLACE, NOT ABROAD.
  • Which is the payment method?
    The payment is made online by means of a safe connection by Visa or MasterCard credit/debit cards. In order to let you know that the purchase is really being processed, you will be sent a confirmation e-mail.
  • Which stadium areas do the tickets correspond to?
    In deference to our customers, we always offer the best tickets available in the chosen areas. For further information, see the map.
  • Where will I receive my tickets?
    They will be delivered to the address provided in the order form, always inside the Spanish territory. Regarding foreigners, they will have to provide their accommodation address during their stay in Spain.
  • How do I know my purchase order has been successfully received?
    Once the transaction has been successfully completed, you will be sent a confirmation e-mail with all the details related to your purchase.
    If I do buy the tickets with much anticipation, do you apply any kind of discounts?
    We apply discounts for our usual customers and groups. If this is your case, please contact us.
  • Does the ticket price include postage and packing?
    Yes, as well as the 16% V.A.T.
  • I would like to modify my purchase order. How can I do it?
    In order to change any data: address, arrival date, and so on, you must send us an e-mail with all these changes, at "tickets @ barcelona.com" and we will be pleased to help you.
  • What does 'to buy in the "Booking" mode' mean ?
    If you wisk to book tickets that are not in stock, as soon as we receive your booking order we do our best to get them. Once we obtain the tickets, we send you a booking confirmation e-mail. If we do not manage to get the tickets, you are refunded 100% of the amount paid and our company is exempt from any liability regarding any inconvenience caused to the customer.
  • Is the ticket price given the real ticket price?
    No. Our customer-oriented policy is to sell a service called Ticket Package. We do not sell the ticket only. The Ticket Package, depending on the city or the event, may include: the event tickets, a souvenir, a city guide book or map, and home delivery service.… In many occasions, in order to guarantee the tickets availability for our customers, we have to buy the tickets at a higher price than their face value. Hence, our tickets can be more expensive than the tickets real price (face value). Or else, depending on supply-demand, we establish our Ticket Packages prices.
  • Is there any emergency telephone number?
    In case you have a last minute emergency, you can contact us at the customer service telephone number available 24 hours/day and effective 72 hours before the event (+ 34 690 278 507).
  • Can I cancel my tickets?
    Cancellations, changes or refunds are not allowed once the purchase or the booking has been accepted. Refunds are only accepted if our company does not manage to fulfill the purchase or booking. Before cancelling the purchase or booking -in case we did not manage to obtain the tickets chosen category- we would offer you lower category tickets and the difference in price would be refunded.
    The match date can be rescheduled: from Sunday to Saturday or to any other day, as well as, from Wednesday to another weekday.
    The date/time changes are due to TV broadcastings or Championships commitments the Clubs are subject to. Hence, our customer is responsible for checking the final date/time match. These changes may occur up to 7 days before the event.
  • Do you have any additional questions?
    Drop us a line at "tickets @ barcelona.com" and we will be pleased to help you.

Read also Why buy from us?

Your comments : Tickets FAQ

Child ticket
- Mirabela Costache
(14 Mar 2016 - 14:04)
Hello, I have a child 3 years old, should I buy ticket for him for a football game (Barcelona - Sporting Gijon 23.04)?
Final Copa de ray 2016
- Bajneed
(28 Feb 2016 - 09:56)
How can I get official ticket for the final 2016 Copa del ray between Barcelona and Sevilla ??
Ticket for a child
- Olga
(29 Jul 2015 - 11:18)
Hello,

Do I need to buy ticket for the 4-years old child?
Achat de place au stade Santiago Bernabeu
- Didier Clabodts
(7 Mar 2012 - 09:45)
J'habite en Belgique, je désirerais acheter une place pour un match du Real Madrid au stade Santiago Bernabeu. Est-il possible de recevoir les places à mon domicile en Belgique, ou ne puis je aller que les chercher qu'au Stade à Madrid?
Merci de votre réponse
kudos to my fellow fanr
- oluwatobi 4 barca
(6 Oct 2010 - 10:30)
kudos to my fellow barca fans.barcelona is the best team in the world.keep on supporting. UP BARCELONA!!! Barcelona 4 life
kudos to my fellow barca fans
- oluwatobi.O. 4 barca
(6 Oct 2010 - 10:30)
kudos to all my fellow barca fans.i join barcelona becuase their style of play on the pitch.barcelona is the best club that i like to watch because by the time i watch barca match,if i am hungry before the match start as soon as i am watching the match i fill satisfy as if i am eating.Thank to my fellow barca fans of choosing the best club in the world. UP BARCELONA

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Last football comments

Neymar fan - 27 Mar 2017 - 08:54
Neymar
Barcelona.com - 27 Mar 2017 - 08:52
congratulatory message
marina - 27 Mar 2017 - 08:52
entrainement la semaine du 9 au 16 avril
My name is fazazy from Nigeria - 24 Mar 2017 - 09:48
Barcelona
Rita Guillen - 23 Mar 2017 - 11:36
kathy's Sweet 15 @ the camp Nou on April 26, 2017 - her wish is to meet MESSI in person

FC Barcelona last matches

Results and comments for past matches

Mar 19 FC Barcelona
Valencia CF
4 - 2
Mar 12 Deportivo de La Coruña
FC Barcelona
2 - 1
Mar 08 FC Barcelona
Paris Saint Germain
6 - 1
Mar 04 FC Barcelona
Celta de Vigo
5 - 0
Mar 03 FC Barcelona Lassa
CSKA Moscow
Mar 01 FC Barcelona
Real Sporting de Gijón
6 - 1
Feb 26 Atlético de Madrid
FC Barcelona + STADIUM TOUR + MUSEUM
1 - 2
Feb 19 FC Barcelona
CD Leganés
2 - 1
Feb 11 Deportivo Alavés
FC Barcelona
0 - 6
Feb 07 FC Barcelona
Atlético de Madrid
1 - 1
Feb 04 FC Barcelona
Athletic Club de Bilbao
3 - 0
Feb 01 Atlético de Madrid
FC Barcelona + STADIUM TOUR + MUSEUM
1 - 2
Jan 29 Real Betis
FC Barcelona
1 - 1
Jan 26 FC Barcelona
Real Sociedad
5 - 2
Jan 22 SD Eibar
FC Barcelona
0 - 4
Jan 14 FC Barcelona
UD Las Palmas
5 - 0
Jan 11 FC Barcelona
Athletic Club de Bilbao
3 - 1
Jan 08 Villarreal CF
FC Barcelona
1 - 1
Dec 21 FC Barcelona
Hércules
7 - 0
Dec 18 FC Barcelona
RCD Espanyol
4 - 1
Dec 10 Atlético Osasuna
FC Barcelona
0 - 3
Dec 06 FC Barcelona
Borussia Mönchengladbach
4 - 0
Dec 03 FC Barcelona
Real Madrid
1 - 1
Nov 27 Real Sociedad
FC Barcelona
1 - 1
Nov 19 FC Barcelona
Malaga CF
0 - 0
Nov 06 Sevilla FC
FC Barcelona
1 - 2
Nov 01 Manchester City FC
FC Barcelona
3 - 1
Oct 29 FC Barcelona
Granada CF
1 - 0
Oct 22 Valencia CF
FC Barcelona
2 - 3
Oct 19 FC Barcelona
Manchester City FC
4 - 0
Oct 15 FC Barcelona
Deportivo de La Coruña
4 - 0
Oct 05 FC Barcelona Lassa
Oklahoma City Thunder
Oct 02 Celta de Vigo
FC Barcelona
4 - 3
Sep 24 Real Sporting de Gijon
FC Barcelona
0 - 5
Sep 21 FC Barcelona
Atlético de Madrid
1 - 1
Sep 17 CD Leganés
FC Barcelona
1 - 5
Sep 13 FC Barcelona
Celtic FC
7 - 0
Sep 10 FC Barcelona
Alavés
1 - 2
Aug 28 Athletic Club de Bilbao
FC Barcelona
0 - 1
Aug 20 FC Barcelona
Real Betis
6 - 2
Aug 17 FC Barcelona
Sevilla FC (Spanish Supercup) Final
3 - 0
Aug 10 FC Barcelona
Sampdoria (Joan Gamper Trophy)
3 - 2