Hotel Barcelona Universal

8.8 10.9K reviews
Hotel Barcelona Universal
Hotel Barcelona Universal
Hotel Barcelona Universal
Hotel Barcelona Universal
Hotel Barcelona Universal
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About

Barcelona.com score
8.8/10
Excellent
10.9K reviews
Review score
Booking.com 8.3/10 ( 3150 reviews )
Tripadvisor 4.5/5 ( 5675 reviews )
Google 4.4/5 ( 2069 reviews )

Modern and economical

Barcelona Universal Hotel is a 4 star highly appreciated for its location in Barcelona. Located on Avinguda Paral.lel it is both easy reach of nearby neighborhoods while being in a typical area of the city. Between the hotel and the Ramblas is an entire neighborhood in transformation - The Raval- with new bars, restaurants and shops that is being reborn and thus to discover.

The hotel itself is part of a hotel chain renowned Hoteles Nuñez y Navarro, who has no less than 9 hotels in Barcelona like the Jazz and the Soho which we have already spoken.A swimming pool, two terraces, 167 comfortable rooms, a fitness center, a solarium + massage. The hotel colorful and warm design is highly rated by its customers for the overall quality of the place and the perfect staff service.If you are a good walker you can easily access the Port, to Las Ramblas, the Liceu, the Boqueria market and then a little further to the Gothic Quarter. A wise choice with often specials offers..

Property amenities

Parking
Restaurant
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Golf course (within 3 km)
Terrace
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Solarium
Safety deposit box
Massage
Soundproof rooms
Car hire
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Outdoor pool
Free WiFi
Air conditioning
Designated smoking area
Snack bar
Sun terrace
Outdoor pool (all year)
Concierge service
Special diet menus (on request)
Trouser press
Lockers
Shared lounge/TV area
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Board games/puzzles
Parking garage
Accessible parking
Pool with view
Pool bar
Wine/champagne
Fruits
Sun loungers or beach chairs
Sun umbrellas
Back massage
Neck massage
Couples massage
Head massage
Fitness
Swimming pool
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Swimming Pool
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Invoice provided
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Reviews

2 /5

During our visit to Barcelona, we made the decision to stay at a hotel we had previously stayed at almost a decade ago. We arrived early in the morning and requested to leave our luggage with the staff, which they kindly agreed to. However, as the weather was cold and rainy, we decided to warm up with a cup of coffee in the restaurant. Unfortunately, we were not able to do so as we were not yet checked in. The restaurant directed us to the lobby where there was supposedly a coffee machine, but it was not functioning. We had to ask for assistance and it was disappointing to see that hospitality was not a priority for the staff. This lack of warmth and service continued throughout our stay. Our room was not ready until almost an hour later than the designated check-in time, and no one bothered to offer an explanation or apology as we waited in the lobby. When I requested change for a twenty euro bill, I was told there was none available and was even directed to go to a neighboring establishment in the heavy rain. The promised doorman to assist with hailing a taxi in the morning was not present, and we were left standing outside as multiple taxis drove past us. When I finally went inside to request for a taxi, I was met with a hostile attitude instead of helpfulness. Luckily, my husband was able to flag down a taxi himself. Our disappointment with the hotel continued when we entered our suite and saw a worn-out sofa that was barely usable and a poorly designed bathroom with a slippery jacuzzi tub. The blow dryer in the bathroom was also not functional and the bath robes provided were old and rough. Overall, the quality of the suite did not meet our expectations. We will not be returning to this hotel and will not be recommending it to our friends and family who travel.

Date of stay Feb 2024
5 /5

My stay was enjoyable. The hotel was well-maintained and the staff were extremely welcoming and kind. The restaurant offered a satisfying breakfast and also had dinner options available. The location was convenient for using the Metro and exploring Barcelona. However, the views from the hotel were not impressive. Nevertheless, I would still recommend this hotel.

Date of stay Feb 2024
2 /5

🔍 This hotel was conveniently located near the city center and within a reasonable distance from the port. However, 😕 I must admit it was just average. 💸 Considering the expensive cost (€240 without breakfast) and my room lacking a window, I have to give this place a low rating. 🙅‍♀️ Unfortunately, I will not be returning here.

Date of stay Feb 2024
4 /5

During my visit to Barcelona, I stayed at a hotel as a solo traveler and my experience was average. Its location, in close proximity to the Paral·lel metro station, the Ramblas, and the Gothic Quarter (which was only a 20-minute walk away), was quite convenient. However, I don't think I would choose to stay here again due to the noise from conversations in the hallways and neighboring bathrooms (specifically from shower pipes). Despite this, I must say that I didn't hear any noise from outside and I appreciated being able to relax in my room when needed. The room itself was quite luxurious and the cleaning staff did an excellent job. I also enjoyed the complimentary coffee machine in the lobby. However, I found the breakfast, which was priced at approximately €18, to be overpriced compared to the nearby coffee shops. In conclusion, while it may be a decent location for a first visit to Barcelona, it wasn't quite the right fit for me.

Date of stay Feb 2024
Clara ( United Kingdom )
3 /5

During my recent stay in Barcelona, I had the opportunity to experience a hotel with a great location and welcoming staff. However, I couldn't help but notice that the hotel could benefit from some much needed upkeep. As an older property, it seemed like it hasn't been renovated in quite some time. On the bright side, the bed was comfortable and the shower was excellent. Just a word of caution, the mini bar prices were quite steep.

Date of stay Oct 2023
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