Hotel Inglés





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I greatly regret booking this accommodation; the location is great but the staff are completely unhelpful and unpleasant to deal with. They seem to enjoy making life difficult for their guests. There's nothing enjoyable about this place other than its location, so if you have the chance to book somewhere else - no matter how much more expensive - do it! ????♀️???
A note which simply stated that they were available at a certain time when they would be back. This was not good enough, no one should be left completely stranded like that.
We had an overall great experience due to the cleanliness and comfort of the room, but the key door situation is a major annoyance. We found ourselves locked out of the hotel multiple times during our stay and there is no way to get back in without an employee. No matter the time of day, this could be a serious issue. The printed note was of no help; it was infuriating to be stuck outside the hotel for almost an hour with no help in sight. We would not be staying here again if this problem persists.
I have to say, my stay at Hotel Inglés was quite disappointing. Check-in was good and the air conditioning worked fine. The real downside was the room; it was far from comfortable and of poor quality. The female receptionist was unhelpful and unsympathetic when I reported the lack of hot water. Plus, I was unfortunately awoken each night by neighboring guests being ill. It's a shame, as the location of the hotel is otherwise great.
The breakfast buffet had a really nice selection and the restaurant was clean and welcoming. Overall, I had a very pleasant stay at Hotel Inglés and would recommend it for anyone looking for a reasonably-priced option in a great location.
My husband and I visited Hotel Inglés for our 25th wedding anniversary. We were looking for a reasonably-priced option in the downtown area and Hotel Inglés definitely delivered. The location was perfect, in walking distance to many top attractions and Liceu metro station. The room was modern and comfortable. The staff were very friendly and helpful. We had a double room, equipped with everything we needed. The restaurant was really nice and the breakfast buffet offered plenty of choice. The elevator was a big plus for us as my husband has mobility difficulties. We had no problems during our stay and enjoyed it very much. I would highly recommend Hotel Inglés for anyone looking for a good value and great location in the city.
This was my second time staying at Hotel Inglés and it was even better than the first. From the moment I arrived, the staff made me feel welcome and well taken care of. The hotel is located in a great area, just a short walk from the harbour and lots of other attractions. The area is filled with delicious restaurants, pubs and cafes, so there's plenty to do right on the doorstep. The rooms are clean and comfortable and the beds are super comfy! What's more, if you ask for a room at the back, you get a quiet night's sleep without the distraction of any busy streets. All in all, it was a wonderful stay and I would highly recommend this hotel.